Electronic signature and acceptance
When you submit the apply form on this website, you are electronically signing and accepting this Privacy and Mandate Agreement in full — including the 90-Day Exclusive Finance Mandate set out in section 1, and every consent listed in sections 2 to 7. Your submission constitutes an enforceable electronic signature under the Electronic Transactions Act 1999 (Cth) and is treated as if you had signed a paper copy. We record the date, time, IP address and form data you submit as evidence of that signature, and you can download a signed copy of this Agreement at any time from your client portal.
1. 90-Day Exclusive Finance Mandate
You grant Myfy the sole and exclusive authority to act on your behalf to seek, negotiate, structure and arrange finance. You agree that you will not engage any other finance broker, consultant or lender directly for these purposes while this mandate is active. This exclusive agreement remains strictly valid for 90 days from the time of signing. The mandate covers all finance applications you discuss with Myfy during that 90-day period, including any lender Myfy introduces or approaches on your behalf, whether or not the finance settles within the 90-day window.
If a lender introduced by Myfy makes you an offer within the mandate period, you agree that Myfy is your broker of record for that offer, including any restructure, renewal, increase or top-up of that facility. The mandate does not lock you in to accepting any particular offer — you remain free to decline — but you agree to deal with introduced lenders only through Myfy while the mandate is in force.
2. Credit check authority
You authorise Myfy and its lender panel to obtain a credit report on you and any guarantor from a credit reporting body (Equifax, illion, Experian) and to use that information to assess your eligibility for credit. This authority is given for the purposes of Part IIIA of the Privacy Act 1988 (Cth) and the Privacy (Credit Reporting) Code 2014. You confirm that any guarantor named in your application has authorised you to provide their information for this purpose.
3. Lender and partner sharing
You authorise Myfy to share your application, supporting documents and credit information with lenders on the Myfy panel and with the partners Myfy uses to deliver our service — bank-data providers, identity and KYC providers, accounting-data providers, document storage providers and email/SMS delivery providers. Lenders only receive what they need to assess your application, and all partners are contractually bound to handle your information consistent with the Australian Privacy Principles.
4. Read-only banking data
You authorise Myfy and our bank-data partner (bankstatements.com.au and equivalent CDR-accredited providers) to retrieve and analyse read-only copies of your business bank statements for the most recent 6–12 months. Read-only credentials are never stored by Myfy. We use this data only to assess servicing and to prepare your application — we do not move money on your behalf and we cannot access your account for any purpose other than reading the statement data.
5. Identity verification
You authorise Myfy and our identity-verification partner to verify your identity electronically against government and credit bureau data sources, including the Document Verification Service (DVS). This is required to meet our Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) obligations and to satisfy lender KYC requirements.
6. Use of your information
We use your information to match you with suitable lenders, prepare and submit applications on your behalf, communicate offers to you, follow up with you on outstanding requests, and improve our service. We do not sell your data. We retain application records for at least 7 years to meet record-keeping obligations under the Corporations Act 2001 (Cth) and AML/CTF rules.
7. Marketing communications
You agree that Myfy may send you marketing communications about loan products, renewal opportunities, insights and partner offers by email, SMS and phone. You can opt out at any time using the unsubscribe link in any marketing email, by replying STOP to any marketing SMS, or by emailing privacy@myfy.com.au. Opting out of marketing does not affect transactional or compliance communications relating to your active applications.
Security
Bank-grade encryption in transit and at rest. Read-only credentials are never stored. Access to systems holding personal information is restricted, role-based and logged.
Your rights
You can request access to, correction of, or deletion of your personal information at any time by emailing privacy@myfy.com.au. You can withdraw any consent above by writing to us — note that withdrawing a consent that is essential to our service (such as credit check authority or banking data) will stop us being able to progress your applications. Withdrawing the 90-Day Mandate during the mandate period does not relieve you of obligations for finance already introduced or in progress through Myfy. Where deletion would conflict with regulatory record-keeping obligations, we will retain only what is required and securely delete the rest.
Complaints
If you have a complaint about how we have handled your personal information, contact privacy@myfy.com.au. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au) or the Australian Financial Complaints Authority (afca.org.au).
Contact
For privacy questions, write to privacy@myfy.com.au or call 02 6422 2228.
Privacy and Mandate Agreement v1.2 — 22 May 2026. By submitting the apply form on this website you electronically sign and accept this Agreement in full.